Privacy Policy

Overview

Bene-Care (collectively, “Bene-Care,” “we,” “us,” “our”) respect your privacy and are committed to protecting the data we hold about you. If you have questions, comments, or concerns about this Privacy Policy or our processing of your data, please see the bottom of this page for information about how to contact us.

This Privacy Policy explains our practices with respect to data we collect and process in connection with your relationship with us. This includes information we collect through, or in association with, our website with a home page located at https://www.bene-care.com/, together with all services we may offer from time to time via our website, mobile application, social media sites (such as Facebook, Instagram, LinkedIn, and X), or otherwise through your interactions with us (collectively, the “Services”).

Please review the following to understand how we process and safeguard your data. By using any of our Services and/or by voluntarily providing us with your data, you acknowledge that you have read and understand the practices contained in this Privacy Policy. This Privacy Policy may be revised from time to time, so please ensure that you check this Privacy Policy periodically to remain fully informed.

What Information Do We Collect?

We collect certain information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Data”) through the Services, including:

When you provide it to us directly by creating an account or subscribing to the Services;
Automatically through logging and analytics tools, cookies, pixel tags, and as a result of your use of and access to the Services; and
From third-party sources, including service providers

You have choices about certain information we collect. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide any aspect of our Services, you may not be able to use those Services. In addition, as noted below in the section captioned “Your Choices” it is possible to change your browser settings to block the automatic collection of certain information.

Finally, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not Personal Data. To the extent this data is stored or associated with Personal Data, it will be treated as Personal Data; otherwise, the data is not subject to this Privacy Policy.

Information You Share With Us. We collect Personal Data from you when you provide it to us. For example, we may collect the following categories of Personal Data from you:

Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
Characteristics of protected classifications under federal law.
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website, application, or advertisement.
Geolocation data.
Professional or employment-related information.
Education information (as defined in 20 U.S.C. section 1232g, 43 C.F.R. Part 99).
Inferences drawn from any of the information above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Information Collected Automatically or Indirectly from You. When you browse or use the Services, we utilize commonly used logging and analytics tools, including Google Analytics, to collect information about your use of the Services (such as how you navigate and move around the Services).

We also use cookies to personalize and enhance your experience with our Services, to collect data about your visit to our Services, to help diagnose problems with our servers, to administer the Services, and to gather broad demographic information about our users.

Information collected automatically includes the software and hardware attributes of the device you use to access the Services, unique device ID information, regional and language settings, performance data about the Services, network provider, and IP address (a number assigned to your device when you use the Internet). In addition, information is collected passively in the form of log files that record website activity. For example, log file entries and analytics data are generated every time you visit a particular page on our website and track the dates and times that you use the Services, the pages you visit, the amount of time spent on specific pages, and other similar usage information, and general data (including the name of the web page from which you entered our website).

Please see the “Your Choices” section of this Privacy Policy for more information about cookies and other web tracking technologies on the Services; for information about how you can reject, delete, or prevent cookies from being placed on your system; and how you can opt out of, limit, or prevent certain web tracking technologies from collecting information about you.

Information Obtained from Third Parties. We receive Personal Data from third parties that we have engaged to provide services to us, such as payment processors, and other third parties from time to time.

How Do We Process Personal Data?

Operational Uses. We process Personal Data as part of our operations, which include:

Providing you with information tailored to your requests, responding to inquiries, and delivering services and products;
Operating, maintaining, and improving the quality of the Services and such content, products and/or services as we may make available through the Services;
Communicating with you by email and text message (SMS, MMS), in each case with your consent, if such consent is required in accordance with applicable laws;
Phone numbers that we collect on our website’s contact form will not be shared with 3rd party providers.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties;
Debugging to identify and repair errors that impair existing intended functionality;
Undertaking internal research for technological development and demonstration;
Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
Compliance with applicable laws, regulations, rules, and requests of relevant law enforcement and/or other governmental agencies;
Endeavoring to protect our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties; and
For other purposes, as permitted or required by law.

Sharing of Personal Data. Some of the above processing involves sharing Personal Data with third parties, including service providers and other partners.

We share Personal Data with third parties when you authorize us to do so to effectuate transactions and provide the Services;
We share Personal Data with certain affiliated third parties;
We share Personal Data with our service providers, including our website developer, credit reporting agencies, banking, and payment processors, and other vendors we engage so that they may provide services to us or on our behalf;
We share Personal Data with government agencies or regulators when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, or safety, and/or that of our users and others.

Your Rights Regarding Personal Data

You have certain rights regarding the collection and processing of Personal Data. You may exercise these rights, to the extent they apply to you, by contacting us at the information provided at the end of this Privacy Policy, or by following instructions provided in this Privacy Policy, or in communications sent to you.

Accessing, Modifying, Rectifying, and Correcting Collected Personal Data. We strive to maintain the accuracy of any Personal Data collected from you and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us and update your account with any changes or corrections.

Depending on the laws that apply to you, you may obtain from us certain Personal Data in our records. If you wish to access, review, or make any changes to Personal Data you have provided to us through the Services, please contact us at the information provided at the end of this Privacy Policy. We reserve the right to deny access as permitted or required by applicable law.

Protecting Personal Data

We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of Personal Data. Those safeguards include: (i) the encryption of Personal Data where we deem appropriate; (ii) taking steps to ensure Personal Data is backed up and remains available in the event of a security incident; and (iii) periodic testing, assessment, and evaluation of the effectiveness of our safeguards.

However, no method of safeguarding information is completely secure. While we use measures designed to protect Personal Data, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

Retention of Personal Data

We retain Personal Data as long as you are using the Services, and as well as to the extent we deem necessary to carry out the processing activities described above, including but not limited to compliance with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, and to the extent we reasonably deem necessary to protect our and our partners’ rights, property, or safety, and the rights, property, and safety of our users and other third parties.

Your California Rights

California’s “Shine the Light” law permits our users who are California residents to request and obtain from us a list of what personal data (if any) we disclosed to third parties for their own direct marketing purposes in the previous calendar year and the names and addresses of those third parties. Requests may be made only once per year per person, must be sent to the email address below, and are free of charge. However, we do not disclose Personal Data protected under the “Shine the Light” law to third parties for their own direct marketing purposes

Your Nevada Rights

Nevada law permits our users who are Nevada consumers to request that their Personal Data not be sold (as defined under applicable Nevada law), even if their Personal Data is not currently being sold. Requests may be sent to the email address below.

Your Choices

You have choices about certain information we collect about you, how we communicate with you, and how we process certain data. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services. In addition, it is possible to change your browser settings to block the automatic collection of certain information.

Communications Opt-Out. You may opt out of receiving communications from us at any time through a given communications channel by following the opt-out link or other unsubscribe instructions provided in any email message received, by contacting us as provided at the end of this Privacy Policy. If you wish to opt out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line, and include your name and the email address you used to sign up for communications in the body of the email.

Cookies and Web Tracking. It is possible to change your browser settings to block the automatic collection of certain information. Please note that disabling or removing cookies may prevent the Services, or certain functionality on the Services, from working correctly or at all.

Automated Decision Making. Bene-Care does not engage in automated decision making for processing the Personal Data it collects.

Other Important Information About Personal Data and the Services

Children. Persons under 18 years of age are not permitted to use the Services, and we do not knowingly collect information from persons under the age of 18. By using the Services, you represent that you are 18 years of age or older.

Business Transfer. We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal Data we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.

Former Clients. If you decide to close your account(s) or become an inactive customer, we will disconnect your account from any subscription activity, and will adhere to this Privacy Policy, which may be amended from time to time, in connection with Personal Data that we retain.

Third-Party Websites and Services. As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Policy does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal data.

Modifications and Updates to this Privacy Policy

This Privacy Policy replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Policy, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Policy. Your continued use of the Services following our posting of any revised Privacy Policy will constitute your acknowledgement of the amended Privacy Policy.

Applicability of this Privacy Policy

This Privacy Policy is subject to any agreements, including the Terms of Use that govern your use of the Services. This Privacy Policy applies regardless of the means used to access or provide information through the Services.

Additional Information

If you have any questions or concerns about this Privacy Policy and/or how we process Personal Data please contact:

Data Privacy Officer
1260 Creek Street
Webster, NY, 14580
Contact email: dpo@bene-care.com

Effective: June 25, 2024

For more information about how users with disabilities can access this Privacy Policy in an alternative format, please email dpo@bene-care.com for accessing an alternative format of our Privacy policy.